While it takes a team to see a project through, it also takes a leader. Each customer receives a dedicated "human" customer service representative. Your rep will be the central point of contact and information for every project. They are the ones the keep all the pieces moving at the right times and in the right places.
The customer service team works with creative and production to piece together detailed estimates. This keeps you from being surprised by extra charges or discrepancies in billing.
Customer support is also the place to go to see where your project is at any particular time in the process.
The best ideas can come to a screeching halt because of bad information and miscommunication. Our Customer Service and Sales team are able to read between the lines, answer the unasked questions, and keep multiple projects moving. They have years of experience in everything from display design to shipping logistics. Chief also incorporates the latest state-of-the-art ERP and tracking software so estimating, scheduling, and production are tied into a seamless process. No matter your project our Customer Support team will see it through.